Community consultation

In November 2015, the Victorian Government released the Consultation Outcomes and Submissions Report PDF, 3.1 MB which summarised thousands of pieces of feedback received during consultation, covering a range of topics including design, public open space, local parking, noise, safety and environment.

Local communities, traders and residents have provided valuable input to the project, with more than 2,200 people attending consultation sessions, 170 one-on-one meetings with local residents, 1,573 written submissions, 2,200 resident phone survey responses and more than 1000 face-to-face interviews.

In direct response to community feedback, a range of measures have been incorporated into the project, including:

  • Installation of new escalators at Carnegie, Murrumbeena and Hughesdale stations, in addition to those already included in designs for Clayton and Noble Park stations
  • Investigating additional car parking at key locations along the corridor
  • Providing an enhanced PSO facility at Noble Park Station to improve security for train users
  • Looking at, and consulting the surrounding community on, optimised lighting on shared walking and cycling paths
  • Implementing a creative urban design program with local schools, community groups and/or artists to minimise graffiti
  • Extending the off-road cycle path further to complete the 'missing link' for a continuous path from Caulfield to the EastLink trail
  • Improving connectivity with bus services through the location of drop-off and pick-up zones, proximity of bus stops to train stations and road connections
  • Providing a trader support program to provide ongoing, sustainable support to local businesses during construction, including a 'buy local' program and independent mentoring and training services
  • Providing opportunities for local job creation and employment through formal training programs and incentives to employ local young people.

These measures build on the Government's initial response to community feedback including implementing a Voluntary Purchase Scheme and fencing and landscaping works for residents living closest to elevated sections of the train line, establishing an Open Space Expert Panel, and a trust which will ensure the public open space is maintained into the future.

We will continue to consult with the community on what the project means and how any potential impacts can be reduced. Feedback received will continue to help to inform decision-making about the project. 

Community feedback around Clayton Road

Social pinpoint

At our community sessions held throughout 2015, we asked people to provide input into how we can apply urban design to the nine level crossing removals between Caulfield and Dandenong. Using a Social Pinpoint map, we captured feedback about what is important in the local area, including opportunities, concerns and expectations, which will inform the designs.

View the Caulfield to Dandenong Social Pinpoint map.

Connecting with traders

During 2015 and 2016, we have engaged with traders along the Caulfield to Dandenong project corridor to find out how businesses operate, and how we can work together to deliver the project. 

Trader activities have included a trader survey, which was delivered to every trader at all nine level crossing removal sites along the corridor, as well as trader workshops and a trader-specific Social Pinpoint map which captured feedback at specific locations.

The feedback received helps us to:

  • understand traders' concerns, expectations and what is important to them, which will inform the design
  • identify any further actions, information or options development needed to better address trader's concerns and ideas.

Visit the Social Pinpoint map to see what traders in your area have said.