High Street in Reservoir is a major north-south arterial road which connects to the M80 Ring Road in the north and Melbourne’s inner city in the south. It carries approximately 36,000 vehicles every day. Many of these drivers use High Street during weekday mornings, and often come to a standstill between 7:00am and 9:00am as the boom gates are closed for 24 minutes during this two-hour period.


The level crossing, consisting of the South Morang train line, High Street, Cheddar Road and Spring Street, is a notorious congestion hotspot. It ranks as the third worst in Melbourne according to the 2014 RACV Red Spot Survey.

Project development 

Planning is underway for the removal of the Reservoir level crossing, with community consultation having started in mid 2016 and continuing into 2017. During this stage we will also be undertaking planning and technical investigations to help with the development of options at this location.

Project lifecycle

Project stage


What's involved


Early to mid 2016

  • Site investigations
  • Identification of options
  • Stakeholder engagement
  • Community consultation

Options development (current stage)

Late 2016 to late 2017

  • Community consultation
  • Assessment of design options
  • Presentation of feasible options
  • Recommended design announced



  • Project is put to tender



  • Contract is awarded
  • Community consultation
  • Works commencing

Community feedback

Community drop in sessions

Thank you to everyone who provided feedback online or at our community drop in sessions during October 2016, and told us what is important to them about the project area. We appreciate so many community members joining the conversation about their area.

The Reservoir community told us they want:

  • better road connections and traffic flow
  • Safer intersections
  • more green and open community areas
  • a safer station precinct
  • improved bike facilities and shared user paths
  • pride in their community with a visually pleasing design
  • more connections between shops, parks, community facilities and transport
  • more station parking.

The feedback is informing the development of design options for the level crossing removal.

In the coming months there will be more opportunities to have your say about how we can transform the local area in a way that will best benefit your community.

If you have any questions, please get in touch by email at contact@levelcrossings.vic.gov.au or by calling 1800 762 667 (24 hours 7 days).

Community engagement hub

Thank you to everyone who added a comment to the map on our community engagement hub. The map and survey is now closed to new comments for this phase but you can still view the posts.

Project updates

Sign up for project updates

There will be a number of opportunities to get involved and provide feedback as the project progresses. Local residents, businesses and other stakeholders will be provided project information via website updates, regular bulletins and letterbox drops, local newspaper advertising, onsite information boards and community information displays.

We will be back out in your community in mid 2017 to present the feasible design options.


When will the Reservoir level crossing be removed?

Works are planned to commence in 2018 and expected to take 18 months to two years to complete.

What will be done before construction starts?

Planning and technical investigation works got underway in 2016 and will continue into 2017. These works include:

  • Geotechnical investigations to learn about the ground conditions.
  • Site surveys, including feature surveys and environmental surveys.
  • Traffic studies.
  • Determining where the existing service utilities are located.
  • Stakeholder engagement.
  • Community updates.
  • Development of design options.

When will design commence?

Design work started in mid 2016 and feedback from community consultation will be used to inform the development of the design.

Have you decided on the design for the level crossing removal at Reservoir?

No. There are several design options when removing a level crossing to separate the road and railway line. These options include building a railway bridge over the road, lowering the railway line under the road, lowering the road under the railway line or a road bridge over the railway line.

We will investigate several options before a recommended design is determined. Before then, considerations will include community feedback, constructability, cost, technical constraints, impacts to rail operations and road traffic and development opportunities.

When will you consult with the community regarding this project?

We started consulting with the community in mid 2016, and the community will have a number opportunities to have their say on the project into 2017.

Please visit this website regularly for updates about how and when to have your say.

Sign up for project updates