High Street in Reservoir is a major north-south arterial road which connects to the M80 Ring Road in the north and Melbourne’s inner city in the south. It carries approximately 36,000 vehicles every day. Many of these drivers use High Street during weekday mornings, and often come to a standstill between 7:00am and 9:00am as the boom gates are closed for 24 minutes during this two-hour period.


The level crossing, consisting of the South Morang train line, High Street, Cheddar Road and Spring Street, is a notorious congestion hotspot. It ranks as the third worst in Melbourne according to the 2014 RACV Red Spot Survey.

The Victorian Government has awarded the contract for the North East program of works to an Alliance of the Level Crossing Removal Authority, Laing O’Rourke, Fulton Hogan and Jacobs. The Alliance is initially delivering the Grange Road, Alphington and Lower Plenty Road, Rosanna level crossing removal projects and the Hurstbridge rail line duplication. If the Alliance meets strict performance measures in the delivery of these projects, they will then retain the contract to remove the High Street, Reservoir and Bell Street, Preston level crossings.

Works to remove these level crossings are planned to commence in 2018 and will take 18 months to two years to complete.

Project development

We have received valuable feedback about what is important to the Reservoir community, which has included:

  • the need to create a vibrant and safe transport precinct
  • fixing the notorious Reservoir intersection, including level crossing, as soon as possible
  • the challenges moving around Reservoir as a motorist, pedestrian or cyclist, and
  • the need to revitalise the central heart of Reservoir.

We’ve listened and, after completing a series of initial technical investigations, we have narrowed down the level crossing removal designs to two feasible solutions.

Option one – Rail over road

This option would involve building a rail bridge over High Street. The bridge would be around nine metres high and 1 km long, with a new island platform above ground.

Option two – Rail under road

This option would lower the train line into an open trench under High Street. The trench would be around 1.3km long, with new station platforms below ground level.

The removal of the level crossing will transform Reservoir.  We want to continue working with you to ensure that this project protects and enhances what you value about your local area.

View our latest community update for further information on the design options.


Thank you to everyone who attended our community drop in sessions in October 2017 and provided feedback on the design options. We appreciate so many community members taking the time to share their thoughts on the project.

The feedback you provided is being collated and will be used to inform ongoing project design, to create a better transport system and an improved station precinct. A summary of all feedback received will be sent to the Minister for Planning as part of a formal request to amend the current planning scheme and proceed with the project. (Please note that contact details were required in order for submissions to be considered by the Minister for Planning.)

The recommended rail design solution for the Reservoir level crossing removal is expected to be announced in early to mid-2018. Following this, we will be back out in the community to gather feedback which will help refine the design elements for the preferred solution, revitalising the central heart of Reservoir.

Keeping Up to Date

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There will be a number of opportunities to get involved and provide feedback as the project progresses.

Local residents, businesses and other stakeholders will be provided project information via website updates, regular bulletins and letterbox drops, local newspaper advertising, onsite information boards and community information displays.

Staying in touch

If you have any questions, please get in touch by email at contact@levelcrossings.vic.gov.au or by calling 1800 762 667 (24 hours 7 days). We will also be regularly updating our website and social media with the latest information.


September 2017 Community Update

Designing a Solution - Our considerations


When will the Reservoir level crossing be removed?

Works are planned to commence in 2018 and expected to take 18 months to two years to complete.

What will be done before construction starts?

Planning and technical investigation works got underway in 2016 and will continue into 2018. These works include:

  • Geotechnical investigations to learn about the ground conditions.
  • Site surveys, including feature surveys and environmental surveys.
  • Traffic studies.
  • Determining where the existing service utilities are located.
  • Stakeholder engagement.
  • Community updates.
  • Development of the preferred design.

Has design work started?

Design work started in mid 2016 and will continue into 2018. Feedback from community consultation will be used to inform the development of the design.

Have you decided on the final design for the level crossing removal at Reservoir?

No. There are several design options when removing a level crossing. We have narrowed down the design solutions to two options  being either a rail over road or rail under road approach.

We will investigate these two options before a recommended design is determined. Constructability, cost, technical constraints, impacts to rail operations and road traffic and development opportunities, as well as community feedback are all taken into consideration when making an assessment of the design options.

Why were the road design options ruled out?

Both raising High Street over the train line and lowering High street  would result in a complex road layout with limited space to accommodate all traffic movements and extensive acquisition of properties on Spring Street and High Street.

The challenges of these designs would have resulted in significant disruption to commuters and road uses and further divided the Reservoir activity centre.

When will the recommended design solution be announced?

The recommended rail design solution is expected to be announced in early to mid-2018.

Following this, there will be further community consultation to gain feedback which will help refine the design elements of the preferred solution.